Privacy Policy

1. Introduction

Welcome to Consulinq. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: includes first name, last name, username or similar identifier
• Contact Data: includes email address, telephone numbers, and mailing address
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: includes information about how you use our website, products and services
• Case Data: includes immigration case information, documents, and application details you provide

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage immigration case services
• To communicate with you about your cases and applications
• To improve our platform and services
• To comply with legal and regulatory requirements
• To detect and prevent fraud and abuse
• To send you administrative information and updates

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use industry-standard encryption and security protocols to protect your data. All data is stored securely using Supabase infrastructure with enterprise-grade security.

5. Data Sharing

We may share your personal data with:

• Immigration consultants and service providers assigned to your case
• Government authorities when required by law or necessary for immigration applications
• Third-party service providers who assist us in operating our platform
• Professional advisers including lawyers, auditors and insurers

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Immigration case data may be retained for extended periods as required by immigration law and professional regulations.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

8. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. International Transfers

Your personal data may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: