Conslinq – General Platform Terms of Use

1. Introduction

1.1 These General Platform Terms of Use ("Terms") apply to all visitors of the Conslinq website and platform operated by Gresys Hub Unipessoal Lda., a company incorporated under the laws of Portugal ("Gresys Hub", "we", "us", "our").

1.2 These Terms govern your use of the website, landing pages, information pages, and any lead, contact or interest forms you may submit, including any initial information you provide as a potential Consultant, Consultant Team member, Affiliate or Customer.

1.3 By browsing the website, accessing the platform, or submitting any form, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use the website or submit your details.

2. Nature of the Platform and Roles

2.1 Conslinq is a multi-sided B2B SaaS platform that enables:

• Consultants to create, configure and offer visa/consulting service-based products.
• Consultant Team members (added by a Consultant) to help manage those products, cases and operations.
• Affiliates (invite-only) to promote and resell certain Consultant products.
• Customers (including individuals and businesses) to purchase and manage cases/processes with Consultants via the platform.

2.2 At the visitor/lead stage, you are not yet assigned a role, but you may indicate interest in becoming a Consultant, Affiliate or Customer. You will be asked to accept role-specific terms and conditions during the later signup and onboarding flows.

2.3 Gresys Hub only provides the technology platform and marketplace infrastructure. It does not provide visa, legal, immigration, education, HR or consulting services itself.

3. Platform-Only Role and No Responsibility for Services

3.1 Gresys Hub, through Conslinq, only provides tools that allow Consultants, Consultant Teams, Affiliates and Customers to connect, exchange information, configure products, and manage processes.

3.2 Gresys Hub does not:

• Participate in, control or supervise the underlying professional services delivered by Consultants or Affiliates.
• Act as an immigration consultant, lawyer, agent, sponsor or employer.
• Guarantee any outcomes, including visa approvals, processing times, job offers, admissions or any decision by government, consular or other authorities.

3.3 All contracts, advice, services and communications between:

• Consultants and Customers,
• Consultants and Affiliates,
• Affiliates and Customers, and
• Consultant Team members and any of the above,

are independent relationships to which Gresys Hub is not a party.

3.4 To the maximum extent permitted by applicable law, Gresys Hub shall not be responsible or liable for any loss, damage, cost, claim or dispute of any kind arising from or connected with:

• Any act, omission, advice, error, delay, misrepresentation or default of a Consultant, Consultant Team member, Affiliate or Customer.
• Any relationship, interaction, contract or transaction between those users and their clients.
• Any decision made or action taken by users relying on information, content, or services obtained via the platform, whatever the reason (including negligence, misrepresentation, service failure, regulatory changes or decisions by third-party authorities).

This core principle will also appear in and be supplemented by the Consultant, Affiliate, Consultant Team and Customer-specific terms you may accept later.

4. Eligibility and Age

4.1 You must be at least 16 years old to use the website, submit forms or express interest in becoming a user.

4.2 If you submit forms or otherwise act on behalf of a company or other entity, you confirm that you have the authority to bind that entity to these Terms.

4.3 Some roles (for example, Consultant, Affiliate) may require you to be 18+ or meet other professional or regulatory conditions, which will be set out in their specific terms and onboarding requirements.

5. Lead / Contact Forms and Marketing Permissions

5.1 When you submit a contact, interest or lead form, you agree that Gresys Hub may:

• Store and process your information within the platform and supporting systems.
• Use it to assess your suitability as a potential Consultant, Consultant Team member, Affiliate or Customer.
• Contact you via email, phone, WhatsApp or other channels you provide, to share information about the platform and services.

5.2 You also agree that Gresys Hub may, where relevant, share your lead details with suitable Consultants or internal teams so they can contact you about relevant services or opportunities.

5.3 Any such processing and sharing will be carried out in compliance with applicable data protection and privacy laws, including the EU GDPR, and will be further described in our Privacy Policy.

6. Accounts and Role-Specific Terms

6.1 These General Terms apply before you create a full account. If you later choose to sign up as:

• Consultant,
• Consultant Team member,
• Affiliate, or
• Customer,

you will be shown and must accept the corresponding role-specific Terms and Conditions.

6.2 In the event of any conflict between these General Terms and any role-specific terms, the role-specific terms will prevail for matters related to that role, while these General Terms will continue to apply in all other respects.

7. User Content, Documents and Data

7.1 As a visitor or lead, you may provide content or information (e.g., messages, form details) and, in some cases, upload documents (e.g., CVs, basic identification documents or case-related files) even before a full account is created.

7.2 You remain responsible for ensuring that the information and documents you provide are:

• Accurate, complete and not misleading.
• Your own or lawfully provided with appropriate consent.

7.3 You grant Gresys Hub a non-exclusive, worldwide, royalty-free license (for the duration needed) to:

• Host, store and process this content and documents,
• Share them with relevant Consultants, Affiliates or teams as necessary to respond to your inquiry or interest,
• Use them to improve and operate the platform (in anonymized or aggregated form where appropriate).

7.4 Gresys Hub will not be responsible for any decisions made by Consultants, Affiliates or authorities based on the content or documents you provide.

8. Fees and Business Model (High-Level Notice)

8.1 At the visitor stage, you will not be charged. For transparency, you acknowledge that the platform may operate using the following streams, which will be detailed in role-specific terms:

• Consultants: Free account with limited access and transaction fees. Paid monthly subscription for full access, plus transaction fees.
• Affiliates: Freemium model (some free functionality, with possible paid upgrades or transaction fees).
• Customers: A small one-time fee to start a case/process, in addition to service fees payable to Consultants and/or Affiliates.

8.2 Gresys Hub reserves the right to change or introduce fees in the future, with notice given in the applicable role-specific terms or via the platform.

9. Acceptable Use and Prohibited Behaviour

9.1 You agree not to use the website or forms to:

• Submit false, misleading or fraudulent information.
• Impersonate any person or entity.
• Upload illegal, harmful, offensive or infringing content.
• Attempt to gain unauthorized access to the platform, accounts, data or systems.

9.2 If you later become a Consultant, Consultant Team member, Affiliate or Customer, additional acceptable-use rules and detailed prohibitions will apply through your specific terms.

10. Suspension, Blocking and Termination

10.1 Gresys Hub may, at its sole discretion and without prior notice:

• Block or filter certain IPs or regions if required for legal, regulatory or security reasons.
• Refuse or delete leads or form submissions that appear abusive, fraudulent or high-risk.

10.2 If you later create an account, Gresys Hub may suspend or terminate access under the relevant role-specific terms, including in cases of suspected fraud, abuse, regulatory risk, sanctions issues, or misleading visa promises.

11. Limitation of Liability and Indemnity

11.1 To the maximum extent permitted by applicable law, Gresys Hub and its directors, officers, employees and agents shall not be liable for:

• Any indirect, incidental, consequential, punitive or special damages (including loss of profits, revenue, goodwill, data or opportunities).
• Any acts, omissions or errors of Consultants, Consultant Team members, Affiliates or Customers.
• Any decisions or actions of government bodies, embassies, consulates, educational institutions, employers or other third parties.

11.2 Where liability cannot be fully excluded, the total aggregate liability of Gresys Hub to you for any claims arising from your use of the website and pre-signup interactions shall be limited to the greater of:

• EUR 50 (fifty euros), or
• The minimum amount that cannot be excluded under applicable law.

11.3 You agree to indemnify and hold harmless Gresys Hub from any claims, damages, costs and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms,
• Your misuse of the website or forms,
• Any inaccurate or unlawful data or content you provide.

12. Governing Law and Jurisdiction

12.1 These Terms are governed by and construed in accordance with the laws of Portugal, without regard to conflict of law principles.

12.2 Subject to any mandatory statutory rights, you agree that the courts of Lisbon, Portugal shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the website.

12.3 The website is not intended for use in jurisdictions where such use would be illegal or subject Gresys Hub to registration or other requirements it has not chosen to fulfill.

13. Changes to These Terms

13.1 Gresys Hub may update these Terms from time to time, for example to reflect changes in laws, our services or our business model.

13.2 Updated Terms will be posted on the website with a revised "last updated" date. Your continued browsing or submission of forms after such changes constitutes your acceptance of the updated Terms.

14. Disclaimers and Exclusions

14.1 "As Is" Disclaimer. The Platform and all services are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express, implied, statutory, or otherwise.

14.2 No Guarantees. Gresys Hub does not guarantee:

• That you will be accepted as a user in any role.
• Any specific outcome or result from using the platform.
• Any visa, immigration, education, or employment outcomes.
• Continuous, uninterrupted or error-free operation of the platform.

14.3 Government Authority Decisions. Gresys Hub is not responsible for:

• Any visa refusal, rejection, or delay by any government immigration authority.
• Any change in immigration law, visa policy, or quota allocation.
• Any decision or action taken by any government, consular, or third-party authority.

14.4 No Professional Advice. The Platform provides no legal, immigration, tax, financial, or professional advice. You are advised to seek counsel from qualified professionals in your jurisdiction.

15. Intellectual Property

15.1 All rights, title and interest in and to the Platform are owned by Gresys Hub or its licensors, including software, design, logos, and brand elements.

15.2 You may not copy, modify, reproduce, or attempt to reverse engineer the Platform without authorization.

15.3 Unauthorized use of Gresys Hub's trademarks, logos or brand materials is strictly prohibited.

16. Contact

For questions about these Terms, you may contact Gresys Hub Unipessoal Lda. at:

17. Acceptance and Acknowledgment

17.1 By browsing the website, submitting any form, or accessing the platform, you confirm that you have read, understood and agree to be bound by these Terms.

17.2 If you do not agree with these Terms, you must not use the website or submit any information.